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Privacy Policy

1. Introduction
That Space is committed to protecting your privacy and handling personal data in a transparent and responsible way. This Privacy Policy explains how we collect, use, and protect any personal information when you visit our website or contact us.
That Space operates in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


2. Who we are
Business name: That Space
Contact email: hello@thatspace.co.uk
For the purposes of data protection law, That Space is the data controller.


3. Information we collect
We collect minimal personal data, only where necessary.
This may include:

  • Name

  • Email address

  • Company name

  • Any information you choose to provide when contacting us via forms, email, or booking tools

We do not collect sensitive personal data.


4. Platform user data
That Space does not store, retain, or process personal data of users who access or explore virtual experiences built on our platforms.
Our immersive environments are designed to be accessed via a web browser without requiring user accounts, logins, or personal identifiers. Any interaction within these environments does not result in personal user data being stored by That Space.
Where analytics are used, they are limited to non-identifiable, aggregated performance data (such as total visits or general engagement metrics) and are used solely to improve performance and experience quality.


5. How we use personal data
We only use personal data to:

  • Respond to enquiries

  • Communicate with potential or existing clients

  • Provide information about our services when requested

  • Manage business relationships

We do not sell, rent, or trade personal data.


6. Cookies and analytics
Our website may use basic cookies or analytics tools to understand how visitors use the site and to improve functionality.
These tools do not collect personally identifiable information. You can manage or disable cookies through your browser settings at any time.


7. Third-party services
We may use trusted third-party services for website hosting, email communication, scheduling, or analytics. These providers only process data on our behalf and are required to comply with UK GDPR standards.
That Space is not responsible for the privacy practices of third-party websites linked from our site.


8. Data storage and security
Any personal data we do collect is stored securely and only retained for as long as necessary to fulfil its purpose. We take appropriate technical and organisational measures to protect data from loss, misuse, or unauthorised access.


9. Your rights
Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise these rights, please contact us using the details below.


10. Contact
If you have any questions about this Privacy Policy or how we handle data, please contact:
Email: hello@thatvirtualspace.com


11. Updates to this policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Last updated: 2nd of February 2026

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