Terms & Conditions

1. Introduction
These Terms and Conditions govern your use of the That Space website and services. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

2. About That Space
Business name: That Space
Contact email: hello@thatspace.co.uk
That Space provides immersive 3D web experiences, including virtual tours, virtual environments, and digital twins.

3. Use of the Website
You agree to use this website for lawful purposes only. You must not use the site in any way that may cause damage, impair performance, or interfere with other users’ access.
We reserve the right to restrict or terminate access to the website if these Terms are breached.

4. Services
All services provided by That Space are subject to a separate written agreement, proposal, or Statement of Work (SOW). Project scope, timelines, pricing, and deliverables will be agreed in writing prior to commencement.
Any examples, demonstrations, or previews shown on the website are for illustrative purposes only and do not form part of a binding offer.

5. Intellectual Property
All content on this website, including text, graphics, designs, videos, and immersive environments, is the intellectual property of That Space unless otherwise stated.
Clients retain ownership of their own brand assets supplied to That Space. Unless agreed otherwise in writing, That Space retains ownership of underlying technology, frameworks, and methods used to create immersive experiences.
You may not copy, reproduce, distribute, or exploit any content from this website without prior written permission.

6. Platform Use and Data
That Space does not require end users of immersive experiences to create accounts or provide personal data. We do not store personal user data from platform visitors.
Any analytics collected are non-identifiable and used only to improve performance and experience quality.

7. Payments and Fees
Fees for services will be outlined in a written proposal or SOW. Payment terms, including deposits, milestones, or ongoing hosting and maintenance fees, will be clearly stated and must be adhered to.
Late payments may result in delayed delivery or suspension of services.

8. Limitation of Liability
While we make every effort to deliver high-quality and reliable services, That Space is not liable for any indirect, incidental, or consequential loss arising from the use of our website or services.
We do not guarantee uninterrupted or error-free operation of the website or immersive experiences, particularly where third-party platforms or services are involved.
Nothing in these Terms limits liability for death or personal injury caused by negligence or any liability that cannot be excluded under UK law.

9. Third-Party Links and Services
Our website may contain links to third-party websites or services. That Space is not responsible for the content, availability, or privacy practices of these third parties.

10. Termination
We reserve the right to terminate or suspend services or access to the website where these Terms are breached or where required by law.
Project termination terms will be governed by the relevant SOW or contract.

11. Changes to These Terms
That Space may update these Terms and Conditions at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the updated Terms.

12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact
If you have any questions about these Terms and Conditions, please contact:
Email: hello@thatvirtualspace.com
Last updated: 2nd of February 2026